FAQ’s

Nothing beats an in-person tour of our beautifully restored historic venue to see it up close and ask questions of Onesto’s event planner. In the meantime, here are a few frequently asked questions about our beautiful venue. Request a tour.

While the Onesto frequently hosts both wedding ceremonies and receptions, couples looking for a place to hold their wedding ceremony in downtown Canton should consider our restored church facility, The Old Stone Chapel, just a short walk from the Onesto Event Center.

Read Through Our FAQs

Is the Onesto still a hotel?
No – but it used to be when it opened in 1929! We can refer you to nearby hotels who our clients frequently patronize in conjunction with our events. The old Onesto hotel rooms have since been renovated into luxury apartments. We offer a bridal suite and have limited corporate suites for overnight accommodations
Will loft residents have access to my event?
No. The Historic Onesto Lofts are located on the upper floors of the building. Residents do not use the main entrance of the event center and take a private elevator up to their apartments. They are also notified of the day of each event.
To what areas of the venue will my guests have access?

Event center guests have access to the main entrance on the first floor, which includes a grand marble staircase, the spacious and majestic lobby, the Onesto Room, the Grand Ballroom, and the mezzanine area of the ballroom. Guests also have access to a parking deck with free parking. See more.

Describe the parking...
Guests will have no trouble parking near the Onesto. The adjacent parking lot provides ample space for large events and celebrations. Our parking deck is monitored by our security staff for the duration of your event. Additionally, on surrounding streets parking is free on weekdays after 5:00 pm and all weekends. Monitored parking is available on nearby 2nd Street. Ask us about valet services for your special event.
What's the venue's capacity?

The Grand Ballroom comfortably seats up to 275 guests. Need to accommodate more? Let’s have a conversation about how the Onesto can work for your event.

Do you have wedding day / night accommodations?

We offer a one-bedroom suite, as well as, a two-bedroom suite as an optional rental. Take the stress of transportation away! The suites is available for use on the day of the wedding and the day after. Reach out to us to learn more about our bridal suites.

What products / services are included in the rental costs?

Your booking at the Historic Onesto guarantees the venue for 5 hours. Additional hours are available upon request. Venue rental costs include…

  • The event space
  • Tables
  • Choice of chairs
  • Bar service
  • Linens
  • An event attendant at the front desk and a doorman
  • Free parking in our parking deck
  • Wedding coordination
  • Audio/visual equipment (i.e. projector, microphone)
  • Five large TV monitors throughout the venue—perfected for tributes and toasts. 
  • The event spaces
  • A suite for the bridal party to prepare
  • A beautiful piano in the lobby, perfect for cocktail hour accompaniment—we can recommend musicians, too!

A custom lighting is also available to add a personalized, custom touch to your celebration. 

Does the Onesto provide linens and decorations?

The Onesto provides black, white, or ivory linens plus your choice of colored napkin. The Onesto also decorates seasonally and for holidays—you can count on a beautiful venue any time of year. We are happy to recommend reputable vendors for additional decor, tablescapes and more.

Does the Onesto provide food and beverage service?

The Onesto partners exclusively with Dishes by Design for memorable celebratory meals. Chef Toni Altimore offers multiple menu options, including rehearsal and wedding dinner menus, desserts, and late night snacks. Explore menu options with Dishes by Design. 

The Onesto provides all beverage services for your event.  We offer multiple options that suit every budget. 

Who does the setup? Who cleans up what?

The Onesto staff sets up tables and chairs according to the agreed upon room layout. The Onesto also provides and sets up linens. Choose from black, white, or ivory linens plus your choice of colored napkin.

The Onesto does not provide centerpieces, decor, or table settings and does not help with additional setup. 

The Onesto does offer to hold special items throughout the event so they are not lost or misplaced. Sentimental items, cards, and gifts are gathered and kept in a secure room. Clients are responsible for, entertainment, and decor cleanup.

When will I receive access to the Onesto to set up for my event?

9:00am – the day of the event. Guests who choose to stay in one of our bridal suites the night before their wedding may access the venue earlier. Earlier set up times, up to two days, are available depending on scheduled events.

Closing Time?

Most weddings conclude at 11:00pm. Our clients declare their start and finish times.

Will someone be at the front desk during my event?

Yes, an Onesto staff member will be available at the front desk to greet guests, check coats, and help answer any questions (such as seating arrangements, etc.). This staff member will also monitor the event, guests and gift card box throughout the event.

Does the Onesto provide security?

In addition to a front desk attendant, a doorman and up to three security officers monitor the main entrance and assists in keeping our events private. We also provide security in our parking deck during events.

Can I have my Wedding Shower at the Onesto?

Yes – it’s an enchanting space for any gathering from 25 to 275 guests.

Does the Onesto offer any discounts?

Yes! Groups who book in January – April can take advantage of our off-season rate. Discounted rates are also available for weekday, Friday and Sunday bookings.

Can you recommend a good wedding planner? Other vendors?

Yes! We can recommend a number of excellent wedding planners and vendors. 

We have developed a seamless method for meetings, set up, delivery, drop off, pick up and more to ensure a lovely, memorable event for our guests. If an outside wedding planner is preselected, that is completely fine, but with our onsite coordination, most brides do not feel the need to do so.

I'm ready to see more! What's next?

While you’re researching and planning all the other aspects of your wedding, schedule a tour, consultation, and see the Onesto firsthand. So many of our guests fall in love with our space the moment they are met with the impressive marble staircase leading them to the Grand Lobby, featuring large windows and cathedral ceilings and the Italian renaissance architecture. A frequent comment that we always hear is, “Pictures do not give it justice.”

We’d love to show you around in a friendly, informative, no-pressure tour. Book a tour and discuss all of our pricing options.

After the tour, if you want to proceed, we can match available dates, see how you envision your event, and once the contract is signed, our commitment to you starts until your event is completed.

More questions? Ready to book a tour?